Swiss Consumer Forum (kf)

About Us

The Swiss Consumer Forum (kf) is the oldest national consumer organization. Since the kf began its work in 1961, it has stood up for consumers. It is distinguished by its impartial stance, independence, democratic structures, and broad expertise. We always examine issues within their context, which leads us to a nuanced, constructive approach to solutions. This benefits consumers who value their freedom of choice and navigate consumer society based on objective information.

Our well-founded and modern approach to work and communication makes us a respected partner with a high degree of credibility. In addition to consumers, the stakeholders of the Consumer Forum kf include the media, associations, government agencies, policymakers, and market providers.

In the view of the Consumer Forum kf, effective competition brings consumers both more favorable prices and suitable offerings. Legal regulation should establish only the framework conditions, not the specific offerings. We are convinced that information is the very best protection that discerning Swiss consumers need. The Consumer Forum kf advocates for consumers, respects their freedom of choice, and builds trust through its services.