BCG study: How do employees feel about AI?

It is no longer news that artificial intelligence will bring about lasting change in the world of work. But what emotions and opinions does this development trigger in employees? A new study by the Boston Consulting Group (BCG) investigated this question internationally, surveying around 13,000 people from 18 countries. It was particularly striking that opinions varied greatly depending on position: people in management positions were generally more optimistic about AI and used such applications much more frequently. For example, 80% of all people in management positions said they regularly integrate AI into their daily work. At lower levels, this figure was only 20%.

The BCG sees a correlation between regular use and optimism: those who are familiar with AI applications and have recognized their benefits for their daily work have a much more positive view of the consequences. However, 36% of all respondents also expect their jobs to be replaced by AI in the coming years. At the same time, a majority of respondents see the unregulated development of AI as a threat: 79% advocate regulation by government agencies. However, this is still in development. In the meantime, BCG advocates the responsible use of AI by companies, which should also be accompanied by regular training and upskilling for all employees. According to BCG, these points are central to shaping the current digital transformation in the best possible way.

We were also interested in the following topics:

• Gen Z in the workplace I: The younger generation has clear priorities for their professional careers: around 82% primarily expect a healthy work-life balance from their first job. Flexible working conditions and good earning potential are also highly relevant for the majority. These are the findings of a survey conducted by IU International University Erfurt, which is summarized here.

• Gen Z in the workplace II: These very expectations were heavily criticized last week by former German Interior Minister Thomas de Maizière. The current Kirchentag president outlines his positions in an interview with Die Zeit (€). Criticism came from SPD leader Saskia Esken, who defended the work ethic of Gen Z.

• Vacation pay: Only 47% of all employees receive vacation pay, which often serves primarily as a buffer for the increased cost of living. This is the result of an online survey conducted by the online portal lohnspiegel.de, which is backed by the Hans Böckler Foundation. The RND has summarized how vacation pay is linked to collective bargaining agreements and what differences exist depending on the region.

• Skills shortage: Immigration to Germany is intended to help currently understaffed industries and alleviate the skills shortage. The Left Party faction in the Bundestag asked how good work and training for skilled workers without a German passport can be guaranteed in a minor interpellation. The German government's answers can be found here.

• Home office: In recent years, flexible arrangements regarding home office and remote work have become increasingly common. FAZ editor Mark Fehr does not see this as entirely positive – and advocates for all employees to be present in the office on a regular basis. The Google group is likely to take a similar view, where stricter regulations are intended to ensure greater office attendance again.

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