
Since 2014, the UNDOK contact point has been supporting and advising migrants working in Austria without documentation—especially people from non-EU countries without residence or work permits.
Wage fraud, excessive working hours, non-compliance with safety standards, and dismissal in the event of accidents, for example, are among the most common problems faced by those affected. Despite equal treatment under labor law, it is much more difficult for undocumented workers to assert their rights. Their situation is exacerbated by risks to their residence status and institutional racism.
At UNDOK, migrant colleagues can obtain low-threshold information about their rights—anonymously, free of charge, and in various languages. As an independent association, UNDOK does not cooperate with immigration authorities or employers.
In addition to providing advice, the contact point also conducts public relations work and advocates for undocumented workers in interest groups and in politics. It also carries out educational work and community work in both analog and digital spaces.
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